Inserted Citations Disappear, but Reference List is Created
Most likely, you are formatting with a footnote output style that doesn't include a citation definition, such as the Chicago 18th Footnote style. To fix this, format the bibliography with a style that uses in-text citations instead of footnotes.
To reformat with a different output style:
- On the EndNote 2025 tab in Word, click the Configure Bibliography button .
- In the drop-down output style list, select the output style you would like to use. Click the Browse button to choose from the list of installed styles. (To add styles, see Installing Additional Output Styles.)
- Click OK to format the document using the selected style.
If you are using an author/year type of output style, and the reference you are citing does not include an author or a year, there will be nothing to display in the citation. The citation will not show up, although the full form will appear in the reference list at the end of the document.