Problems Connecting to the Internet

In general, if you are able to use a Web browser or other Internet software, you should also be able to connect with EndNote. Try using your Web browser to make sure your Internet connection is working.

Dial-up Connections

Your computer system includes software to connect to the Internet through a modem connected to your telephone line. You need to set up the dial-up connections software in order to connect with your Internet provider.

In most cases, trying to connect in EndNote will start up your dial up software automatically. Some networking packages require that you establish the dial-up connection manually before trying to connect in EndNote.