Access-Restricted Databases
EndNote comes with preconfigured connection files to free reference databases and library catalogs as well as databases that require payment and/or authentication for access. Most of the databases offered by the commercial information providers (Ovid, OCLC, etc.) require an account for access. There are, however, numerous databases that are available at no cost to you, and no account is required (see Free Databases).
When you attempt to connect to a restricted database, by default EndNote prompts you to enter your user ID and/or password. If you have a user ID and/or password supplied by the data provider that hosts the restricted database, enter the necessary information, and click OK to log on. (Depending on the database you are accessing, the passwords and IDs may be case-sensitive.)
Note: The User ID and password must be the one provided by the database provider. Student, Faculty, or employee logons for your system are unlikely to work because they are provided by your institution, not the database provider. You may be able to access the database through IP address recognition instead. If you find you are unable to access the database through Online Search, you can still search the database through a Web browser and then import your references into EndNote. See Importing Reference Data into EndNote for more information. Clarivate does not control access to databases from other database providers.
If you do not have a user ID and/or password, but instead have authenticated access to a database either by IP address recognition (for example, your computer is on your university campus or company network and has an IP address that is recognized as authenticated by the data provider’s server) or through a proxy server, it may be possible to configure the connection file and your Network Preferences so that you do not need to enter a user ID and password.
If you have access to a restricted database by IP address recognition, you may need to edit the connection file so that it does not prompt you for a user ID and/or password. In EndNote, select Tools > Connection Files > Open Connection Manager. Locate the connection file for the database you wish to access, select it, and click Edit. Click Connection Settings and clear the User ID and Password boxes under Login Information Required. Close the connection file, choosing Yes when asked if you want to save your changes.
Note: To access databases using IP authentication, you must be on the authenticated network. If you are off-site, this is usually managed through an institutional VPN. Contact your institution's library or technical support group for information on institutional VPN setup.
If you have access to a restricted database via a proxy server, you must make sure that your Internet settings are properly configured, because EndNote uses these settings. Note that these are operating system settings, not browser settings. See Problems Connecting for information about proxy servers. You will need the address and port number of your proxy server.