Contacting Clarivate

Customer Care

Contact Sales for general product information, pricing, quantity discounts, and referrals to dealers.

Contact Customer Service to order new copies or upgrades of EndNote, to check billing/shipping status, and to register your software.

Sales Information

Phone: 1-888-418-1937 (toll-free in the U.S. and Canada, country code is 01)
Web: https://endnote.com/buy/contact-our-sales-team

Customer and Account Support
By Phone

Americas: Monday–Friday (24 hours)
1-855-CLV-5858 (toll-free in the U.S. and Canada, country code is 01)
1-855-258-5858 (toll-free in the U.S. and Canada, country code is 01)

EMEA: Monday–Friday (24 hours)
+44 8003288044

By Web

General Contact Links
https://endnote.com/contact

Asia-Pacific Support
https://clarivate.com/contact-us/support/

WebForm Requests

Submit a Technical Support request
https://support.clarivate.com/Endnote/

Submit an Account Support request
https://support.clarivate.com/AccountsAndServices/

International Distributors
https://endnote.com/buy/international/

Technical Support

Contact Technical Support if you encounter problems while using EndNote. When you contact us, have a clear description of the problem and know the version of your Windows or Macintosh operating system and word processor.

To find the EndNote version and serial number, start EndNote and select About EndNote from the Help menu.

EndNote Training Portal

You can access EndNote training material through the EndNote Training Portal at https://clarivate.com/academia-government/training-support/endnote/.

EndNote Downloads

To download EndNote styles, filters, and connections, go to the EndNote Downloads page.

EndNote Discussion Forums

If you wish to join an ongoing forum of EndNote users like yourself, go to http://community.endnote.com.

You can browse several EndNote message lists, easily search for topics, and join to add messages.

EndNote Social Networks